entreupeneur

October 16, 2017

We Grow As One: The Courtyard Ink

Feature #1 in the We Grow As One series comes from Courtyard Ink.

Courtyard Ink came to my rescue this last summer when I fell into an unfortunate predicament that left me with an order that needed to be placed ASAP.   Several frantic emails went out to local screen printing shops in the metro area and of the responses I received, Courtyard Ink stood out as the BEST possible solution for me in multiple ways:

  1.  The no-nonsense response
  2.  The politeness and eagerness to accommodate
  3.  The competitive pricing
  4.  The impressive turnaround time
  5.  The flexibility to add a few extra orders within said turnaround time
  6.  The payment structure (I didn’t have to place 100% down prior to the order being processed)
  7.  Their logo was simply badass

Brad and Steve pulled through on my order and even placed an EMERGENCY order with a 24 hour turnaround time when I had a few extras the last second.

Talk about customer service! 

These guys get it.

Courtyard Ink was established from a variety of unique circumstances: college entrepreneurship class, a buddy’s basement, a heat press, a final project and a first customer.   From 2008 to now, Courtyard Ink has seen a move from a basement to a few storefronts to where they currently reside on 1415 North Saddle Creek Road.

Courtyard Ink has built a solid reputation by simply being one of the best in the screenprinting and embroidery business.  Through word of mouth, old school networking and advertising and repeat customers, Brad and Steve have created a solid foundation to which business will continue to grow.  I am a prime example of a first time customer turned repeat.

1) They pulled through on my down to the wire order for my annual biker chick run:

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2) And in return, I went back to them for a large shirt order I needed for my program at work:

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Courtyard Ink specializes in screen-printed or embroidered apparel, so if you are in the market, I encourage you to go see them for your next order.

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You can find one or both of the guys there Monday -Thursday from 9-5 or Friday from 9-4.   They value their time with family and friends so weekends are locked tight to personal downtime.  I commend them for that decision as I strongly believe that in order to have a successful business, you have to remember to take care of yourself as well.  It’s nice to see these entrepreneurs figured that out early on.

What’s next for you and your connection with Courtyard Ink?

 

Thanks, Courtyard Ink for the stellar customer service and great product.   We look forward to seeing continued success and growth.

 

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This post is part of the We Grow As One series highlighting our community, small businesses and the people behind them.  First National Bank of Omaha is sponsoring this series of posts, but all words are mine.